( GDPR · Art. 28 )
Subprocessors
Technical partners · Hosting · Analytics tools
In accordance with Article 28 GDPR, EIRES Real Estate maintains an up-to-date list of subprocessors that have — even partial — access to the personal data you entrust to us. Each has signed a Data Processing Agreement (DPA) binding them to the same obligations as ours.
Any addition or replacement of a subprocessor is published on this page at least fifteen days before taking effect. To object to a new subprocessor, write to contact@eires.lu.
Supabase Inc. (AWS Frankfurt)
- Purpose
- Database hosting, authentication, edge functions, file storage.
- Data categories
- Prospect contact details, valuation requests, DSR records, consent logs.
- Hosting
- Frankfurt (DE) · EU
- International transfers
- EU hosting (AWS Frankfurt). US company, not certified under the Data Privacy Framework: access from the United States (support, maintenance) is possible and governed by the Commission's standard contractual clauses (Supabase DPA).
Resend
- Purpose
- Sending transactional emails (valuation reports, acknowledgements, DSR verifications) and receiving the contact requests forwarded to us by property portals.
- Data categories
- Email address, first/last name, subject and body of transactional messages; for requests received from portals: the requester's name, contact details and message.
- Hosting
- United States
- International transfers
- Transfer outside the EU — Standard Contractual Clauses (SCC) 2021 + DPF.
Cal.com, Inc.
- Purpose
- Appointment booking (property viewings, phone calls with Michael Eires).
- Data categories
- First/last name, email, chosen slot, optional notes.
- Hosting
- Germany · EU
- International transfers
- EU hosting. US company: access from the United States is possible, governed by its Data Privacy Framework certification and by the standard contractual clauses.
PostHog Inc.
- Purpose
- Product analytics (valuation funnel, conversion rates), only if you accept cookies.
- Data categories
- Pseudonymous identifier, navigation events, truncated IP.
- Hosting
- European Union (EU hosting)
- International transfers
- EU hosting (European instance). US company: access from the United States is possible, governed by its Data Privacy Framework certification and by the standard contractual clauses.
OpenAI, L.L.C. (OpenAI Ads)
- Purpose
- Conversion measurement for our advertising in ChatGPT (completed valuation request), only if you accept cookies.
- Data categories
- Conversion event, ad click identifier (first-party __oppref cookie), technical browser data. No contact details.
- Hosting
- United States
- International transfers
- United States, standard contractual clauses (not certified under the Data Privacy Framework).
Meta Platforms Ireland Ltd. (Meta Pixel)
- Purpose
- Conversion measurement for our advertising on Facebook and Instagram (recorded valuation request), only if you accept cookies and when we run such campaigns.
- Data categories
- Page view, conversion event, first-party advertising identifiers (_fbp and _fbc cookies, fbclid click identifier), technical browser data. From our server (Conversions API): email and phone of the request in hashed form (SHA-256), IP address and browser.
- Hosting
- Ireland (EU) / United States
- International transfers
- Joint controllers for collection and transmission (Meta Controller Addendum); possible transfers to the United States — SCC 2021 + DPF.
WhatsApp Ireland Limited (WhatsApp Business)
- Purpose
- WhatsApp Business messaging (Cloud API): conversations with people who have consented to be contacted through this channel.
- Data categories
- Phone number, display name, message content and attachments, delivery status.
- Hosting
- Ireland (EU) / United States
- International transfers
- Transfers to WhatsApp LLC and Meta Platforms, Inc. — WhatsApp Business Data Transfer Addendum (SCC).
Google Ireland Ltd. (Google Ads)
- Purpose
- Conversion measurement for our advertising on Google (recorded valuation request), only if you accept cookies and when we run such campaigns.
- Data categories
- Conversion event, ad click identifier (gclid, first-party _gcl_aw cookie), technical browser data. No contact details, no remarketing audience.
- Hosting
- Ireland (EU) / United States
- International transfers
- Possible transfers to the United States — SCC 2021 + DPF.
Google Ireland Ltd. (Google Analytics 4 / Tag Manager)
- Purpose
- Audience measurement (page views, referral source, device). The GA4 script loads as soon as you arrive on the site (Google Consent Mode, denied by default); the Tag Manager container only loads if you accept cookies.
- Data categories
- Before consent: anonymised measurement requests, no cookie or persistent identifier. After consent: first-party client cookie, navigation events, IP anonymised by default.
- Hosting
- Ireland · EU (processing), Google global infrastructure
- International transfers
- EU processing. Any transfer outside the EU governed by the 2021 SCC.
Plausible Analytics (Plausible Insights OÜ)
- Purpose
- Audience measurement without cookies or persistent identifiers, loaded only after your consent.
- Data categories
- No personal data. Anonymous per-page aggregates.
- Hosting
- Germany · EU
- International transfers
- No transfer outside the EU.
Cloudflare
- Purpose
- CDN, DDoS protection, static asset caching; secondary copy of backups (R2 storage, EU jurisdiction, 90 days).
- Data categories
- IP address, HTTP headers, request logs (24 h). Backups: copy of the database (contact details, requests, files) and of uploaded documents, encrypted at rest.
- Hosting
- Worldwide (edge), headquartered in the United States · backups: EU (R2 jurisdiction)
- International transfers
- EU edge prioritized. Backups stored in the EU (R2 jurisdiction). Transfers governed by SCC 2021 + DPF.
Sentry (Functional Software, Inc.)
- Purpose
- JavaScript error monitoring and front-end performance (production).
- Data categories
- Stack traces, page URL, browser agent. No deliberate PII.
- Hosting
- European Union (Sentry EU region)
- International transfers
- Hosting in Sentry's EU region. US company: access from the United States is possible, governed by its Data Privacy Framework certification and by the standard contractual clauses.
Twilio
- Purpose
- Sending text messages (appointment confirmations and reminders, verification codes, notifications) and forwarding to the advisor of calls to the number shown after our ads.
- Data categories
- Phone number, message content, delivery status.
- Hosting
- United States
- International transfers
- EU-US Data Privacy Framework and standard contractual clauses.
OpenRouter, Inc.
- Purpose
- Gateway to the language models (OpenAI, Google) used by the "Anita" AI agent and our internal tools (drafting, transcription).
- Data categories
- Content of messages sent to the AI agent, texts submitted to internal tools, contact details if you write them in a message.
- Hosting
- United States
- International transfers
- United States. Not certified under the Data Privacy Framework: transfer governed by the standard contractual clauses.
Google Maps Platform (Google LLC)
- Purpose
- Address geocoding and autocomplete, nearby places, maps (valuation, property pages, brochures).
- Data categories
- Address entered, geographic coordinates, IP address of the request.
- Hosting
- United States
- International transfers
- EU-US Data Privacy Framework and standard contractual clauses.
NextImmo
- Purpose
- Property syndication to partner portals; valuation engine (Restimator) that computes the estimate from the property's address and features.
- Data categories
- Address and features of the property to be valued; content of the listings published.
- Hosting
- Luxembourg · EU
- International transfers
- No transfer outside the EU.
Microsoft Ireland Operations Ltd. (Microsoft 365)
- Purpose
- Team e-mail, calendar and documents (Outlook, OneDrive), synchronised with our management software.
- Data categories
- E-mails exchanged with the team, appointments, shared documents.
- Hosting
- Ireland · EU / United States
- International transfers
- EU-US Data Privacy Framework and standard contractual clauses.
DocRaptor LLC
- Purpose
- Generation of PDF documents (valuation reports, brochures).
- Data categories
- Content of the generated document: property address and features, name of the valuation report's recipient.
- Hosting
- United States
- International transfers
- Data Privacy Framework (certification active on 07/11/2026) + standard contractual clauses.
Upstash, Inc.
- Purpose
- Rate limiting on forms, against abuse.
- Data categories
- IP address and timestamps of requests, kept for the duration of the rate-limit window (a few minutes).
- Hosting
- United States
- International transfers
- EU-US Data Privacy Framework and standard contractual clauses.
Last updated : 7 November 2026
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